How to close a complicated deal: A case study

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Issue: A lawyer needed help ensuring the client had the right coverage.

Solution:
A consultation with a TitlePLUS counsel helped the lawyer understand all the issues and what needs to be in place to close the deal.

In the lawyer’s own words…

“I did a commercial policy through TitlePLUS. I called the underwriting lawyer and I was thoroughly impressed. It was honestly the best feedback and help I’ve ever had on a title insurance order, i.e., there was a fairly blatant title issue that I had to work through with the seller’s lawyer that I noted when I ordered the policy. The TitlePLUS underwriting counsel understood the issues quite well from my explanation, gave feedback and what needed to be shown to satisfy the issues. I was able to resolve the matter and the policy was issued.

I’ve had other orders with other companies where I note an issue and I’ll have to follow-up with the underwriter about what to do and whoever I deal with will respond to say “we’ll provide you with coverage with XYZ issue” (but it’s just a generic coverage paragraph that’s added) or because of the issue noted we’ll have to make it an exception to the policy. And then I’ll have to say no that’s not what I need or I’ll say the exception you’re adding is exactly what I need coverage for.

So, it felt great that the feedback was on point and it felt like he genuinely wanted to do what he could to help. It wasn’t just another run of the mill routine title insurance order.

It was a great experience all around.”

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